Terms of Service
Last updated: November 13, 2026
These Terms of Service ("Terms") govern your use of getlumaleads.com and its subdomains (the "Sites"), operated by [LEGAL BUSINESS NAME], doing business as Luma Leads ("Luma Leads," "we," "us"). By using the Sites, you agree to these Terms.
Our services
Luma Leads provides done-for-you customer acquisition services for local businesses. The specific services, price, guarantee and responsibilities for any client engagement are set out in a separate written client agreement. If that agreement conflicts with these Terms, the client agreement controls.
Guarantees
Any results guarantee described on the Sites (for example, a number of new paying customers or patients within a set time) is a summary only. Guarantees apply only as written in the client agreement, are conditional on the client meeting its responsibilities (such as completing onboarding, providing required access to accounts and customer lists, maintaining capacity, responding to booked appointments, and following the agreed process), and are subject to applicable law. Refunds under a guarantee are limited to management fees paid for the period stated in the agreement.
Results and estimates
Examples, calculators and estimates on the Sites are illustrations based on the information entered and are not promises of any particular revenue or result. Results vary by business, market and many other factors.
Fees and third-party costs
Fees are described in the client agreement. Advertising spend, software, phone numbers, messaging usage and other third-party or pass-through costs are separate unless the agreement says otherwise.
Communications and text messages
If you give us your phone number and agree to receive calls and text messages, you consent to receive them, including automated messages, about your request, appointments and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase. See our Privacy Policy for how we handle your information.
Acceptable use
Don't misuse the Sites: no unlawful use, no attempts to disrupt or gain unauthorized access, and no submission of false information or someone else's information without permission.
Intellectual property
The Sites and their content, including the Luma Leads name, logo and system names, belong to Luma Leads or its licensors. You may not copy or reuse them without permission.
Disclaimers
The Sites are provided "as is" without warranties of any kind, to the extent permitted by law.
Limitation of liability
To the extent permitted by law, Luma Leads is not liable for indirect, incidental, special or consequential damages arising from your use of the Sites. Our total liability relating to the Sites is limited to $100. Liability relating to client services is governed by the client agreement.
Governing law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules.
Changes
We may update these Terms. The "Last updated" date shows when they last changed. Continued use of the Sites means you accept the updated Terms.
Contact us
Luma Leads
[BUSINESS MAILING ADDRESS]
Email: hello@getlumaleads.com